FUNDAMENTAL TEHNIQUES IN HANDLING PEOPLE
"...my popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people..."
"If you teach a man anything, he will learn."
When dealing with people let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.
Criticism is dangerous, because it wounds a person's precious pride, hurts his sense of importance, and arouses resentments. Any fool can criticize and condemn and complain and most fools do. But it takes character and self-control to be understanding and forgiving.
"Don't complain about snow on your neighbor's roof,
when your own doorstep is unclean."
"...a great man shows his greatness by the way he treats little man..."
"...the deepest urge in human nature is the desire to be important..."
"Everything you and I do, springs from two motives:
the sex urge and the desire to be great."
"The deepest principle in human nature is the craving to be appreciated."
People who can put themselves in the place of other people, who can understand the workings of their minds, need never worry about what the future has in store for them.
The only way on the earth to influence other people is to talk about what they want and show them how to get it.
"If there is any one secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own." Henry Ford